Refund Policy
Peach Reviews ("we," "us," or "our") provides digital reputation management and consulting services delivered on a subscription basis. This Refund & Cancellation Policy explains how billing, cancellations, and refunds are handled.
1. Subscription Billing
All Peach Reviews service plans are billed on a recurring subscription basis (monthly or otherwise as selected at checkout). Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the next scheduled renewal date.
2. Cancellation Policy
You may cancel your subscription at any time by contacting us at: support@peachreviews.com
Cancellations:
- Take effect at the end of the current billing period
- Do not result in additional charges after the effective cancellation date
- Do not retroactively cancel or reverse previously processed charges
Access to Services will continue through the remainder of the paid billing cycle.
3. Refund Policy
Because Peach Reviews provides digital services that involve onboarding, planning, system configuration, and ongoing account resources that begin immediately upon activation, fees paid are generally non-refundable once Services have commenced.
However, refunds may be issued in the following limited circumstances:
- Duplicate charges resulting from a system or processing error
- Accidental overcharges
- Charges made after a confirmed and properly processed cancellation
Any approved refund will be issued back to the original payment method when possible.
Refund requests must be submitted within a reasonable timeframe after the charge in question and are subject to review.
4. Service Concerns & Support
If you experience an issue with your service or have questions about your plan, we encourage you to contact our support team. Many concerns can be resolved through assistance, clarification, or plan adjustments.
Submitting a support request does not automatically initiate a refund.
5. Chargebacks & Disputes
We encourage customers to contact us directly to resolve any billing concerns before initiating a chargeback or dispute with their bank. Unauthorized or improper chargebacks may result in account suspension or termination.
6. Contact Information
For cancellations, billing questions, or refund inquiries, please contact:
Peach Reviews
Email: support@peachreviews.com
Website: https://www.peachreviews.com